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Carolyn K.

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1 Review by Carolyn

UknowKids

  • UknowKids

“Doesn't work with a handful of iPhones--Won't refund money!”
7/21/18

After months of having to reset my Apple ID due to issues with this program (sometimes in the same day), I stopped trying. Too much work. Customer service was good at first but after you ask for a refund for a program you can't use then you get nowhere. Tim Cooper has been especially unhelpful. He just keeps telling me to click on a link to retry. I DO NOT WANT THIS SERVICE. IT DOES NOT WORK FOR MY PHONES. Horrible customer service in my opinion.

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