Carolyn E.

I was shopping for shoes to go with a dinner dress that I had purchased. Beck in Elkin didn't have the shoes I needed, they were the first ones I checked with, because I live in Elkin, NC. I was going to Winston Salem the next day so I thought I would check their Belk out before I ask for help. Surprisingly they neither had them so I went to Concord NC and they didn't have my size but the so she called Statesville & they said they had my size. Called Statesville Belk the next morning and the lady in the shoe department put me on hold TWICE, Hanging up both times I called back 3rd time she said they DIDN'T have my size. After much thought I called Belk, Elkin NC and spoke to Kathy St. John and told her my story. She said immediately I will be glad to see what the problem is and call you back in 30 mins. Just a short time later Kathy called and said they were holding the shoes for me, I could either have them shipped or go to Statesville and get them. I chose to drive to Statesville. Kathy St. John should be recognized for her courtesy and help she gave. Much appreciated. Thank You. Every employee at Belk in Elkin NC has always been very helpful.