Carol W.

Went thru Trivago app. They transferred us to reservation.com. When we called. We were in Pendleton, Oregon and needed a room. They charged us $71.00 to book at the RodeWay Inn. She told us it was nonrefundable and we would pay an extra fee to cancel. We should of hung up right then. We went to the Rode Way Inn. It was a old motel. You walk in to the room the chair in the corner was all wore out and dirty. The light socket as you walk in had just a light bulb in it. The door jam had big hunks of wood out of it. The wall was cement and painted white and dirty, The wind whistled under the door. I had to stuff a towel underneath it. The TV was very old and outdated. At least the sheet were white and the towels were white. I put bed bug patches all around. I have never been so disgusted in my life. I will never use Trivago again for anything. I have posted on my Facebook to stay away from them.