Carol S.

I entered in a gift card to my acct, verified the amount. When I went to use it on a purchase it was gone! Their chat is worthless, kept trying to purchase and finally called. Then she claims they do NOT save gift cards? So what happened to it? It was in there, the balance was verified, it disappeared, they "can't find it" I lost the entire balance and "for my trouble" they sent me a 30% off coupon---like I am ever going to purchase from a company who screwed me so bad--WOW! DO NOT SAVE GIFT CARDS IN YOUR ACCOUNT-THEY WILL VANISH! It took a month from entering the gift card and trying to order to finally get this answer from customer service-she didn't want to say they lost the entire balance but... yeah, they lost my gift card balance.

I tried to place an order-the first time my credit card was rejected, so I tried a 2nd credit card with a different bank-it was also rejected.
So I went to chat which proved futile the 3 times I tried.
Then I tried the listed phone number, but since I wanted to talk to someone rather than text, I got hung up on!
Then I tried email, which I got a prompt response blaming BOTH banks-"The banks may be blocking charges from Jane"., I replied that both banks rejecting valid cards didn't sound very likely and questioned if the problem wasn't at their end... no response.
My concern is now-they have both credit card info and don't respond. I did notice when I got on this site that this company seems to have more than the average complaints re: credit cards.
Not a good first impression!

I was a member for a number of years. It takes forever to get enough points. I was getting bonus points for activities as a long time member. As soon as I tried to cash in for a small gift card (40,000 points for a $20 card!) I got banned.
Initially they said I did not know how to log in (what an insult!), my computer was outdated, typical rhetoric, then they quit responding and have refused me access to the site after multiple email support and screen shots of the refusal.
All I asked is that I be allowed to cash in and then I would delete my account and never return they refused! Apparently saving their $20 gift card is worth bad reviews!?!

First it takes forever to get swagbucks-I have been a member over 5 yrs. Recently I started cashing out, rather than saving them for something big, as there were a few indications of potential problems. They have deducted the "bucks" from my acct, my info has been officially verified but EVERY email I get with the access code, the link brings me to
"Wrong Link
You have clicked on an invalid link. Please make sure that you have typed the link correctly. If are copying this link from a mail reader please ensure that you have copied all the lines in the link."
When they FINALLY responded after emails/contact us forms/etc, it was the canned response that my computer was outdated (2 weeks old!) my browser, java etc all need to be updated, try another browser (the link is invalid-doesn't matter WHAT browser!)
That is crap-the GCs are over $100 (yeah-for 5 years, although I don't spend a lot of time on it) and no customer service/support.
Yup, I'm gullible, I've been screwed out of $100+ STAY AWAY FROM SCAMBUCKS!