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Carol S.

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1 Review by Carol

Pottery Barn Kids

  • Pottery Barn Kids

“Poor customer service”
12/27/18

No shipment and repeated misinformation. Polite representatives do not equal good customer service. No notice given at time of purchase that items were on back order, paid for expedited delivery. Items failed to be delivered on first delayed date given, order delayed several times. One date is almost two months out. Who does this and expects repeat customers?!

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