Placed an order that ended up getting duplicated. Requested a refund which I wAs told would take 10 days. It is now more like 15, still no refund. Also cannot get tracking info. Tried contacting them via phone at the advice of via only to be put on hold on their queue where I sat for 5 minutes being told someone would be with me in 49 seconds only to end up in a voicemail box that I'm sure I won't get a response from. Numerous emails have gone without a response. Wish I would have read the reviews before ordering