The worse customer services ever! My 5 y/o daughter made a purchase in error as my account was linked to PayPal. I rang and emailed then within an hour explaining what has happened and they refused to reimburse the money. I dispute this with PayPal and they awarded it to me, but then they pestered my so bad, that ended paying much more as they kept adding late fees. AWFUL customer services! I would never ever use their game again!.