Carol R.

We love the 3 clocks we finally got - they are exactly as shown in the shop's pictures. However, getting them delivered after I ordered them was extremely difficult. The chat feature on their website is not monitored. They also do not monitor emails. They sometimes answer the phone. They told me weeks ago that they'd turn the chat feature off, but never did. I placed my ordered on 5-3 and received it 6-11, and only after I called and emailed many many times. I even found a personal email address for the owner and sent him a message! (He didn't respond.) My order was apparently in the warehouse but no one had shipped it. Julian is the person who answers the phone - nice guy, sounds sincere but it's hard to believe what he says. These would be a great gift - and it was the only thing that suited our needs after looking at many other clocks - but I'm unlikely to buy from them again. Too much stress and no confidence that they will actually deliver. I just hope the clocks work for a long time!