I ordered flowers for delivery on Mothers Day. Payment was taken through a payment server but no confirmation of the order was emailed to me. After 2 emails(no replies received) & wasted calls to customer service (it's only open till 5pm) I had no idea whether or not my order was received. Mother's Day came & went-no flowers delivered. Company was contacted on the monday & they were very apologetic & offered to re-deliver flowers on wed 6/4/11. Guess what that hasn't happend either. I would urge anyone thinking of using this site not to! By the way you cannot write a review on their website only read some really good ones, I wonder why!