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Carol P.

Contributor Level

Total Points
86

1 Review by Carol

  • Oak furnitureland UK

12/11/19

Ordered 2 and 3 seater sofas.
1. Both turned up damaged.
2. Customer service atrocious, wanted to send upholsterer out to repair our BRAND NEW
Sofas, when refused, they then offered less than 5% discount, told them to take away
The sofas. Went to store who advised talking to a manager at customer services the
Next morning.
3. Made the call but could not get past the customer service rep, who informed me the
Original offer of 5% was still in place, no managers were available, I was to dispose of
Packaging, and to make sure I returned the mirror and clock which were part of the offer
On my purchase, as if I was going to keep them.
4. To add insult to injury she told me the amount they were going to refund and the total
Was MINUS their delivery charge!
NO NO NO NO To purchasing any items from this company...

Carol Has Earned 6 Votes

Carol P.'s review of Oak furnitureland UK earned 6 Very Helpful votes

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