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Carol M.

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Experience: Clothing & Fashion

Member since December 2018

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1 Review by Carol

I am on my second set of bar stools from Kohls. First set had a cracked leg and now the second set (either box) has NO HARDWARE TO PUT THEM TOGETHER! I called "customer service" (I use the term loosely) and the only solution they had was to bring them back to the store (I ordered them online because the store does not carry them) and get my money back. Well duh! I live an hour away from the nearest Kohls so that "solution" is not only obvious but inconvenient as well. I just wanted them to ship out the parts! The "service" agent was hard to understand and even harder to hear. Sounded like she was in the middle of a busy restaurant! So disappointed with Kohls.

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