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2 Reviews by Carol

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All we wanted was to trade mark our business name and the website quotes $69.00. What you don't know until they run your card is that the $69.00 is only for the search to be sure the name is not already in use. We entered all or our information, clicked confirm and boom, they charged our card $474.00. They are super fast about charging you but if you have an issue, good luck getting a response. I went straight to my cc company and disputed the charge. This whole experience really had a bait and switch feel too it. They really need to be clearer about the charges prior to charging your.card LegalZoom, we won't be back.




I would not even give them a star if I could get away with it. I ordered my wedding dress from this site. What a nightmare! What I received was a very poorly made version of the dress advertised on their website. Forget the fact that it is poor fabric quality and that it barely looks like what I ordered here are the major issues:

1) The lace bunches on my left hip like it was sewn improperly. So it looks like I have a huge lump on my hip
2) The wait sits very low on my natural waist rather higher as an empire waist should sit. I mean really it's bad.
3) The dress I ordered has buttons on the back and there are none on the one I received which is one of the main reasons I wanted "that dress". Silly me thinking I would get what I ordered.
4) The lace is poor quality - and in no way resembles the dress advertised.
5) The Sash (or Waist) bead work awful and looks nothing like the dress pictured on your website.
6) The dress advertised on the website shows two completely different types of lace (top different from the bottom) the dress I received is the same all over all over.
7) The Lace is frayed in several places on the sleeves and bodice.
8)The sewing is such poor quality. the back above the zipper does not line up with you zip it.
9)The lace is waded up with excess sticking out where the outer lace was sewn to the lining.

In spite of their Return Policy stating that "I can return the dress due to imperfections, poor quality or I am just not satisfied" they are refusing my return. I am now forced to purchase another dress and I guess throw this one in the trash. I am just livid.

Carol Has Earned 5 Votes

Carol M.'s review of LegalZoom earned 3 Very Helpful votes
Carol M.'s review of JenJenHouse earned 2 Very Helpful votes

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