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Carol M.

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1 Review by Carol

Shapermint

  • Shapermint

“Good customer service, mediocre product.”
10/23/20
Verified purchase

I was dissatisfied with the a scratchy clasp and size of my first bra purchase. Customer service graciously sent me a free bra, one size up. I tried that and still experienced scratchy points on the hook and eye clasp. Customer service sent me another bra, free of charge, with no clasp. That took care of the scratchy clasp issue! I have since tried a Gloria Vanderbilt, similar style bra, purchased from Costco. Very similar product, no scratchy clasp.

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Shapermint R. – Shapermint Rep

Sorry to hear this, Carol. If you still like to exchange them to a different bra, we'd be more than happy to assist you. Just send us a DM here: http://m.me/shapermint

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