What a joke! I ordered a pearl necklace and an 'Italian leather' tote bag. The necklace arrived yesterday about 2 weeks after ordering. Looks nothing like the one on the site. The colour has been painted on. I have several cultured pearl necklaces and this one is the ugliest thing ever. It is going directly to the second hand shop. I cringe to think what the bag will look like! Which cost over $100 and is taking about 6 weeks to arrive. No return policy? Never again do I buy from this company.