Ssence website appears to be great until you want to return an item.
I purchased a pair of Saint Laurent Lolita boots in my usual size and received them they were beautiful but far too big (although the size guide advised to take your usual size) I had to unfortunately return them and then realised ssence do not provide any returns service from the UK so had to send the item back through Royal Mail at a cost to me of £70.
Be cautious when purchasing from the uk!
Hi Caroline - We understand your frustration around the international return fees and have shared your feedback with our team. At this moment, we are currently working on developing a better return process for our international customers. If you have any questions, do not hesitate to give us a call toll free at 1-877-637-6002.