I ordered flowers on Thursday. Today, Tuesday still not arrived. I sent an email and was asked if I had had a red card put through the door. Since my mother-in-law was in as she has had a stroke,I can see where they are going on this one. I paid 75p credit card fee as well.I wish I had seen all the reviews before I ordered. I am so upset about her stroke I ordered them quickly . I am so upset. How nasty and cruel to dupe people so.