Where to begin with the inadequacies of this website? My brother and I put together an invitation to a memorial service. My brother is the head of IT in a hospital and is the most computer savvy person I know. After I gave up on getting this invitation the way I wanted it, he took over. I was gratified that he too found the site confusing, counter-intuitive and EXTREMELY USER-UNFRIENDLY! And yet we used it because it was an easier way to track responses than doing it through email, even when we had to hand-enter the responses of confused guests. If a competent, knowledgeable web designer overhauled this site, it COULD be fantastic.