The seller (I think) was running a scam and was completely unresponsive to my inquiries on when the item would ship etc. After 3 tries, I wanted to cancel the order and get my money back. Bonanza completely washed their hands of it and said I had to go through PayPal to open a claim and get my money back that way. It was a total pain and if PayPal had refused to refund me, I would probably have had to resort to filing a claim in small claims court. There's no accountability - don't use this website.