The dress in the picture https://www.dressafford.com/illusion-long-sleeve-tulle-wedding-dress-with-appliques--pMK_*******.html is still one of the most beautiful dresses I have seen after searching literally thousands online. I wanted a long sleeve, high neck, elegant yet simple and comfortable dress. This picture portrayed all of that, and the model sitting looked like it allowed for a lot of movement without being constricted. That was not the dress I received. Most importantly, the silhouette is supposed to be a "sheath" (stated in the dress description). What I received was clearly a trumpet style. Once I tried it on I could barely breath. It was so stiff and tight around the waist and hips that sitting was difficult without it bunching up around the waist because I had to pull it up to sit. I ordered the dress with custom measurements so I couldn't send it back. What a disappointment! I knew ordering this dress was a risk since I found this same one on 7 different sites with the same website design as dressafford. Take it from me, your dress is only going to be as good as the dressmaker can copy what's in the picture. As soon as I ordered, I did get an email letting me know the payment processed. The site did update when the dress was in production and when it shipped. No one contacted me and I didn't attempt to contact them either. Perhaps that makes the difference in getting the dress as close to the picture (based on the 5-star ratings for this dress), I will never know. I wonder too where the reviews came from as I did not find a way to submit my own. I did contact them to find out. When the dress arrived it was folded in a zipped up small plastic bag inside a DHL plastic pouch. Minor details I guess, esp since it was fairly inexpensive, but still... this is a huge part of "your special day" and they could have at least sent it in a box (oh right, shipping is free). I did end up finding my dream dress from azazie.com for not much more than this one, which DID come in a box and in that box it was on a hanger in a zipped up garment bag. Best yet, Azazie has a system in place that will mail you the sample dress to try on before you buy for just $15. What a concept!