Caroline P.

Dont use this company if you have any alternative they are anything but helpful when it comes to solving disagreements and practises which are only just legal, they appear to be selling damaged goods as perfect- don't be fooled by the low prices and slick web site.

Beware my story
I have just taken delivery of a large bathroom cabinet when the driver delivered at 8:40 am his van blocked the road. In trying to allow my neighbours to get out to work/school I signed the delivery slip unchecked as the packaging looked fine from the outside.

When I returned from work, I discovered a dent in one of the side panels- when I contacted Bella re a replacement I was told I should have inspected them at the time of delivery- its in their terms and conditions. No replacement forthcoming. On closer inspection there were a number of dints/scratches on the unit which could not have been caused in transit as they were on the inside of the cabinet.

Credit card company can't do anything about getting me a refund either as its in Bella bathrooms terms and conditions

Wont be using these shysters again