Caroline K.

I used BongoUS to have items forwarded onto Australia. A friend of mine who lives in a different city of Australia and I ordered over US$300.00 worth of items which were forwarded to an address and were then supposed to forwarded onto Australia.
I received an email from the retailer informing me that the items had been shipped to the US address. That is the last thing I heard about the items, the identical thing happened to my friend. We persisted for 2 months to contact BongoUS via phone, email, even a hand written letter. We never had one reply from them. DO NOT USE THIS COMPANY, they are a disgrace. My friend and I are furious that we were so stupid to use this company. I strongly advise you not to have anything to do with this Company. If they had made an error with one of our orders that would have been annoying but for both of us to share the same experience when we live a one hour flight away from each other in Australia, they are a sham, DO NOT USE. Would not even bother typing this but I don't want anyone else to lose their money and experience the frustration that we did. An absolute disgrace they still exist!