Appalling. Bought a petrol motorbike from their website, it was delivered with multiple damages. Proof of damages supplied straight away. They refused to collect it or offer to refund my return postage. Had to return at my own cost, then they tried to blame the return courier for the damages, but supplied no proof. I took them to the small claims court and had all my money plus return postage costs and court costs refunded that way. Know your consumer rights if you are looking to use this company, and read all the other terrible reviews which unfortunately I didn't do! Over 6 months it took to get all my money back from them. Stay well away from them.