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No customer service whatsoever. Unfriendly and incompetent. After contacting several times about an issue that they created, we just got standardised answers (prewritten) and no solution and lost our money.
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Empty.
Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...
