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My daughter needed tall skinny Khakis so I ordered 4 twill khakis for school on July 25 2016 and used my store credit of 65 dollars. It was back ordered. 3 months passed, I called customer service, they informed me that the orders were cancelled because it was backordered and the CO is changing their accounting system. I said ok, let me have my store credit back then. May 2017, I called again inquiring about the store credit. It was redeemed on July 25 2016. We have no records of it being backordered or cancelled. I am out of 65 dollars.
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