Caroline C.

After purchasing my voucher on Living Social I was keen to book my appointment, I tried calling but no answered or returned my call. I sent a text requesting an appointment on a Saturday as I work full time only to receive a text message back saying the voucher was only valid between Monday - Friday. There is no mention of this on the advertisement and in fact states that they are open 6 days per week and states there open hours on the bottom of the advertisement. I wouldn't have bothered purchasing this voucher if I had known that it was not usable on a Saturday. They are misleading people in to purchasing this voucher by not stating the full T&C of the voucher. I sent several message to "FACE" but had no response to any of my messages which in my eye is bad customer service. I contact living Social and explained the issue and they were very helpful and refunded me in full.