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Caroline C.

Contributor Level

Total Points
90

1 Review by Caroline

  • Raise

12/20/16

Raise is one of the worst retailers I've ever dealt with.

I purchased a Whole Foods gift card for $25 and printed out my voucher. When I attempted to use my voucher at a Whole Foods market, they denied the transaction- said they never heard of Raise and I should speak to them about my gift card.

I then called a Raise customer service representative who let me know she was able to verify the credit still exists for my gift card. However, they are unable to transfer the balance anywhere so my money is just sitting there, inaccessible to me. I asked the customer rep if I'm basically unable to use my money and her reply was "Please accept our sincerest apologies for any inconvenience this may cause, and we would like to offer you a discount on your next purchase. Enter code 5ONRAISE for $5.00 off your next order over $50.00." Seeing that the only purchase I've ever made at Raise was a terrible experience, I guaranteed her that I will never purchase from their business again.

If you would like to spend your hard earned money wisely, I strongly suggest you to not waste it at this retailer.

Caroline Has Earned 10 Votes

Caroline C.'s review of Raise earned 10 Very Helpful votes

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