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Product is poorly presented and described. And it smells! Will not shop with SWAP again. Terrible customer service.
Caroline B.'s review of Swap.com earned 16 Very Helpful votes
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This used to be my go to site for clothing and shoes. Tonight I thought I'd take a peek at what's...
Hello Caroline,
Thank you for your review. We sincerely apologize you had some struggles with a recent interaction. We take great pride in servicing our customers, so I am very sorry to hear your experience wasn't like that. We will review your account and coach appropriately.
Sincerely,
Patrick C. -Swap.com