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Carolina R.

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Experience: Home & Garden

Member since November 2020

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1 Review by Carolina

11/12/20

This isn't a moving company. It's a referral service. They contract the move out to moving companies who are supposed to be professionals, yet, they don't even show up when they say they will. The people they contacted "the job" (us and our stuff) out to, never showed up, TWICE. This happened with both of the companies they sent my way. What exactly did I give them my personal info for? For them to send me duds? I ended up going with another company altogether. The first company they sent my way (All My Sons) didn't even bother to let us know they weren't coming until 20 minutes into the window in which they were supposed to be at my doorstep already. They said sorry, we don't work Sundays, not sure why you were on my schedule because we don't work on Sundays (even though the one who booked it confirmed with me, and then a gentlemen called me the night before to confirm with me, prior to the we-close-on-Sundays call). The second company they sent my way (AZ Reliable Movers) kept me thinking they were coming on the date scheduled, throughout the day, several times they said they were on their way already beginning at 2:30 PM. Yet, at the very last minute, at 5 PM, they said sorry, we will be there tomorrow.
I went with a different company at that point.
Moving is stressful as it is. You need to be able to rely on the companies you give your business to. This service is not reliable, neither are the moving companies they associate with. I would look elsewhere so you don't end up like us... sitting in your uninhabitable living space, surrounded by boxes, for an extra 4 days while the next company you call becomes available.

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