So I needed to sell my concert tickets due to a family situation. The site is kind of awkward for posting to sell but I listed my tickets. Only wanted to break even on them. The tickets sold and I was unable to transfer them because Stub Hub DOES NOT OFFER a Will Call option. The Stub Hub site doesn't make that clear so I called and they said no Will Call so I had to cancel the sale. Stub Hub charged $32 to my card. I certainly didn't see this penalty when I posted my tickets for sale. Customer service was very unhelpful. I will never use or recommend Stub Hub. Crooks.
Carol we are so sorry about this and would like to look into why this happened. We will send you a private message to get your account information so we can review.