DO NOT ORDER from this company! If i could give them a negative star i would.
I ordered wide calf boots, they came regular when i went to send them back the s&h added to the restocking fee was more than i paid for them... so i decided to save my money and gave them to a thrift store. I then was locked out of my account and could not skip months, i since feel this is a company ploy of theirs. I did order 3 pr of shoes... subpar/ low quality & not comfy. I sent them back immediately in same shape, box, packing. They are horrible to deal with! Try cancelling your account... only to be continued to be billed month after month. You will only have to call back time after time and speak to people that try to beat around the bush and lie... and still argue w you about not refunding you for the account you already cancelled... 3x's and counting now! On too of i am waiting for a refund CHECK to be sent, that was stated would be sent to me in 4-6 weeks. WELL... its 6 weeks and when i called to check on the process, 3 people later, they cannot confirm when i will be receiving my check. BUT THEY CAN SURE TAKE THE MONEY OUT OF YOUR ACCOUNT.
SCAM! FRAUD!
Hello Carole,
Thank you for your honest feedback, this is certainly not the kind of service we aim to provide. This feedback with us, it will help us improve our service. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via private message within 48 hours.
Best,
Ivy