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Ordered a Western Cardigan in size S. Picture showed a beautiful cardigan that said it was knitted. The one I received wasn't anything close to the picture, with cheap material and the size a child would wear. No knitting in this material at all. It showed it came down to the knees and the one they sent barely covers the hips. I am so disappointed and it sucks that shipping is charged both ways. Don't ever order from this company! Lesson learned.
Carol D.'s review of OpenSky earned a Very Helpful vote
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Carol! We're very sorry to hear that you were disappointed with the quality of your recent purchase. OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to assist with any issues which may arise. Generally speaking, if you wish to return an item, you will be responsible for the shipping costs as described in our return policy here: https://www.opensky.com/customer-support?article=2492115. However, that is not the case if an item is damaged or otherwise not as described. In any event, if you are in need of further assistance, please call our Customer Love team directly at (844)707-7779, between 9 AM and 5 PM ET, any day of the week, and we will do our best to help. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.