They lie! They suck you in with their "bundles". They will tell you one thing and then give you something else. When you call them about it they will suddenly have no record of what you were told you were getting. Even if you have all the dates, names and order#'s from your conversation. They are all nice and sweet when you are talking on the phone and they will tell you they want to help but then you find out you were screwed once again and when you call them AGAIN they have no record of the conversation. If I could give them less than one star I would.