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It is nearly IMPOSSIBLE to exchange or return glasses despite what EBD's policy is. I'm out over $400 and have nothing to show gor it. I'm waiting for authorization to return and can't seem to get it.
Do not buy from this business!
Carol C.'s review of Eyebuydirect earned 4 Very Helpful votes
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Shopping part is very good. Website is very unclear when it comes to ordering. It should be...
Pain in the $#*! choosing coupon code, I probably could have got a better price but kit kept...
Hello Carol,
Please accept our sincere apology for the difficulties we have caused you. You may provide details of your order for us to resolve your concern. We understands that this was already been months since you have placed the order. We hope that it is not too late to change the experience you had in placing an order.
Feel free to call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST or send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day.