I ordered 3 products and received instant email confirmation of the order. Within a few minutes, I received another email offering me 20% off any additional items I purchased within 24 hours. I didn't take advantage of the offer but liked the idea. One of the items I ordered was a nylon skirt pouch to carry treats and rewards. I received an email asking me my waist and hip measurements to make sure the item would fit properly. Nice! It fit perfectly! I'll be ordering more items from Fordogtrainers.com.