I placed order in September item still not received tracking last update States on plane from China still not received placed order mid September. Contacted customer services offered to refund my postage £4.99 never mind the £45.00 I spent on a gift. Biggest rip off going do not touch with a barge pole and I am going to post on face book every hour warning people not to use this robbing company.
Thank you for your feedback, Carol! Could you private message your order number, or email address to cs@soufeel.com, because we cannot locate your order based on your name. We will be glad to help you check the order status and the reason about the unanswered message.-Stella