Carolanne H.

Ordered a white roller blind. When it arrived it wasn't white and had a label attached saying - dirty white. Contacted blinds 2 go via live chat and they explained that on their website it says - off white in the description. Asked them to show where it says this and they refused. A screenshot was sent of their own website where the blinds are advertised as - white and a copy of the order which stated the blind that was ordered was white. They are refusing to send us a white blind due to it being a made to measure item. This is disgusting customer service. The reviews on the website look fake, when you browse their page on Facebook you can see they do not reply to people asking where their order is or if there is a problem. They only respond to people where they think a sale can be made.