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Carm V.

Contributor Level

Total Points
90

1 Review by Carm

  • EconomyBookings

2/17/19

So I booked a Jeep Cherokee and paid an approximate 10 percent down payment a few weeks before my travel date. I realized after my confirmation came through that it is a company based in Latvia and that the reservation was made with Advantage Car Rental. In any event, when I arrived at Ft Lauderdale airport to pick up my vehicle, I was informed they don't even stock Jeep Cherokees. And what really pissed me off was that the advertised rental rate of $12.00 U.S. per day was inaccurate. It was almost twice as much. Advantage Car rental informed me that Economy Bookings always does this and does not disclose the full amount of the rental to the purchaser. In any event, I was offered a Nissan Rogue. When I walked out to the vehicle it had the license plate duct taped to the rear hatch and it smelled musty and of smoke inside. It was also missing head rests. I was offered another vehicle which was a Hyundai Santa Fe. It looked OK at first glance and didn't seem to have any odours so I took it. When I got to the condo and stepped walked away I notice a big dent from the bottom of the rear bumper to the top of the hatch. I certainly wasn't prepared to drive this around for a month so I called the Advantage 1 - 800 number and was informed I could bring it back to the airport and exchange it. My concern was that I didn't want them to think I had damaged the vehicle. I exchanged it for another much better condition Santa Fe which I had for approximately a month. I discovered they don't check the fluid levels in these vehicles as the radiator fluid reservoir was empty as was the windshield washer fluid. In addition there was a big bolt or piece of metal approximately 5 inches long stuck in the right rear fender well which I removed as I did not wish it to slip out and possible damage or cause an accident on the highway. When I returned the car approximately one month later, I asked the girl how much mileage I had put on it and she informed me, only 400 miles. I said that I should receive a low mileage discount and she ignored my comment! First and last time I'll be using this company!

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