I actually purchased a dress online from another retailer and had a horrible experience BUT I found Madame Bridal and I can't be more pleased. I worked with Brad online and then I went into the Store and Tanya assisted me for my appointment. She was wonderful and had a great calming posture. She took great care of me and helped me find several dresses. I fell in love with one dress and all the while Albert came by several times to provide some great insight. I am very happy with my purchase. It is the best dress I have ever bought.