Carmen C.’s Reviews of LightInTheBox & more

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Wholesale Clothing

3/28/17

I order a tiara for my kid sweetb16 paid for xtra shipping n it said its in the bronx so we happy, guess what? 3 days later party date comes n no tiara. And still no tiara, she was told if in 15 days it dosent come we loose our money, no refund or replace. I had order b4 with no problem but its my last time ordering.

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LightInTheBox F. – LightInTheBox Rep Over a year old

Dear Customer,

Thank you for shopping at lightinthebox.com.

Your courier SF-Express INT-E has informed us that they were unable to contact you concerning your order 1703091821912910. You have requested to pick up the package yourself in the courier's warehouse, but when the package arrived the courier was unable to contact you.

Package tracking number: 612841063422
You can track your package with this link:

http://www.sf-express.com/cn/en/dynamic_functions/waybill/#search/bill-number/612841063422

We kindly request you contact your local branch of SF-Express INT-E to arrange a new pick up. Please understand that if you do not claim the package by2017-04-07, it will be destroyed and we will be unable to refund you.

The following link contains information on tracking packages:
http://www.lightinthebox.com/knowledge-base/c1229/a3016.html

Please feel free to contact us if you have any further questions. We thank you for your understanding in this matter.

Sincerely,
Customer Service
lightinthebox.com