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I joined the auto ship club and it takes $5 off the price and is supposed to have free shipping. I still get countless emails asking me to join and many offering $5 off or free shipping specials. I donget my $5 off but I rarely get the free shipping until I spend an hour trying to get through to customer service to fight for it. Misleading emails and difficult to deal with but the filter itself is good. Not sure it's worth the hassle though
Carmen C.'s review of Filters Fast earned 3 Very Helpful votes
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No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...
To management at Filters Fast; I was a customer of Filters Fast for years, but ever since you...
Hi Carmen C. Thank you so much for your feedback. Please send me an email to asia@filtersfast.com, I can send you an easy coupon to apply at check out to make sure you get your 5 dollars off. I will submit your comments to my team to see how we can make our website easier to navigate and to make sure that all coupons and discounts are easily credited to your account.