I have been playing and doing business for a year now with PCH... in the beginning I had nothing but problems with their web site, games played badly and couldn't get into most of their site games and other things (too many to list) and even wrote a few nasty letters to them about it as I was and still am a VIP. Now I feel like a foolish old man for having done so. You see... I was using a small notebook laptop PC and it was very under powered and the reason for all my problems. I just bought a bigger PC (4GB ram and 250 GB HHD) and all my problem were gone. Sure I still get a few things that don't seem to work right but nothing like before. Because I'm retired and have very little to do and all day to do it in... I average a half million tokens a day now... where before I was lucky to get 70,000 tokens at most per day. So I dearly regret saying anything bad about PCH now.
As far as what they sell... I have gotten a lot of nice things for my home. They do live up to their word about giving you... your money back if you don't like what you bought for any reason. They either send you a check or credit your account if you have a pending order... but never put it back on your credit card... which is fine with me.
To those who complain about never winning and cry fraud and scam... be real. First of all... they charge you nothing to play... they tell you out right a purchase won't increase you odds of winning. They do ask you nicely to buy something... they don't force you to buy, so how is it a scam. The odds of winning which they send in the mail clearly states the odds of winning big are between 250 BILLION to 370 BILLION more or less depending on the contest you entered. Even if they told you your in the top 3% or 5%... do the math on 2 million Facebook followers let alone all the people who are not even listed on Facebook. So your chances are very small of winning. But hey... you will never win if you don't play and it is FREE!
People do win... I saw 2 different people win a good size check on 2 different show of "Price Is Right"... so it does happen. I did get a check for $10 last summer from PCH, although I'm not quite sure how I won it or what I did to win it. I have played State lotto and scratch for years and never won anything... I'm just not that lucky but I don't cry about it... in fact the money I have saved not buying from the State lotto and scratch tickets pays for everything that I have bought from PCH... at least I got something to show for my money. I hope this helps and good luck. Carl W.
Publishers Clearing House (PCH)