Carl R.

I have used 1and 1 for over 6 years. I am now to the point I will only buy domains when they are $0.99 or I will ask someone to shoot me. Do not buy anything that you have to talk to a sales person or is not cast in stone in your account. The accounting department and the management will have a field day with you. You will spend hours to resolve issues like why are you invoicing me for an a domain that you have acknowledged is cancelled. They just don't understand the concept that the customer might know what they are talking about and try to help the customer first to get what they want and not just help themselves to get what they want. 1and1 rank on the bottom of my list to buy from. The $0.99 domains for one year help ease the pain of working with them.

I was a LogoJeez customer and they merged with LogoDesignPros and that is when my issues started. I have talked to 5 different support people and not one has returned my call with an answer to my issue. The customer support and attitude on this site is just about the worst I have experienced to-date. I canceled two jobs that I started with LogoJeez. If they they can't respond and send the CD's for work done, how can I believe they will make good on a new order? Heads-up Be careful with this company!

The company is running a scam. They send you defective product and you return within days and they charge you 30% restocking charge. The customer pays shipping both ways. So what cost do they have in the transaction. I bought a $104.99 item and I only get $74.99 back for being sold a defective product they sent. When you return the product they will send it to the next consumer and do it all over again. I have sent them an e-mail describing the scam to them. Good luck to anyone buying from this company. Some people make it on shipping, but this is the first time I have seen it done with defective product.