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carlos q.

Contributor Level

Total Points
95

1 Review by carlos

  • StubHub

1/23/20

If I could give a 0 stars I would. We called to purchase two tickets for an event in San Francisco. We were told that they do not allow debit or credit card numbers over the phone but instead we have to purchase ebay gift cards for the amount of the ticket. So once we did that we contacted the specific seller back he took the $400.00 and gave us a ticket number. Then he said we had to go purchase another $400.00 of ebay cards to activate the tickets but that it would be refunded to us with-in 5-7 minutes. This sounded to much like a scam so we requested our money back. The seller told us it would take 75 to 80 business days to refund our original purchase amount yet it would only take 5-7 minutes to refund the second amount. We asked to talk to a supervisor and after a few minutes the same individual came back on claiming to be a supervisor. Now the story was that tickets are not refundable. We never received any tickets. The "supervisor" then hung up on us. They also blocked our phone number so we cannot call them back to start a dispute. No money and no tickets. Stay away from these scammers.

carlos Has Earned 15 Votes

Carlos Q.'s review of StubHub earned 15 Very Helpful votes

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