Carlos M.

AVOID AT ALL COSTS

I've bought a Tablet through their site - www.igogo.es, and recieved it almost 2 months later.
The package came from China, so, to enter European boarders, I've paid more in taxes and paperwork than the money they asked for the tablet.
After 2 days the screen become impossible to see, when i asked to make an exchange the because of "defective goods" they told me to go to a specialised store and get a report of the malfunction...
Since they don't have a physical store, any other store, to make a repair or a report, you have to pay for they work.
In sum... even though they state on their site "100% satisfaction or money back", is a lie. Not only they don't give you the money, as they stop answering your emails or any try to resolve the situation.
Is cheaper to buy on a "real site", because a 58 euros tablet, with transport (2month) and taxes / paperwork, ascended to more than 140 euros... that money is now lost!
Customer care is awfull, no refund, no exchange... and as we are talking about chinese goods, you are lucky they work for 1 month...
Do not buy in igogo... not cheaper, not good.
CM.