Carlos M.

Geico refuses to refund me $1045. 00 after claiming to have sent a check multiple times. I cancelled my homeowners insurance policy prior to taking effect back on September 4,2018 after having an issue with Geico regarding my car insurance policy. I was told that I was going to receive a check within 10-15 days which I never received. I called Geico in early November and I was told that they will cancel the original check and reissue payment and that I should receive the new check within 10-15 days. I called Geico again in mid November and multiple times since regarding my refund and I was told to wait a few more days. I called again today January 16,2019 and they're claiming that a new check will be issued and that I should get it soon. I requested Geico make a direct deposit into my account because I don't believe they're sending the check. I was told that they can't direct deposit to my account. I then asked for a certified mail delivery of the new check and I was told that someone will contact me within 48 hours to see if it could be done. I filed a complaint with with the BBB regarding my vehicle insurance back in September 2018 and I I believe someone is retaliating by not issuing the check. My Address, Name, ZIP Code has not changed and my mail is delivered 6 days a week by the US post office. There's no excuse to have to wait months for a refund check.

Do not buy from this company! I placed an order on 10/13/14 listed below. On 10/16/14 I installed balanced and aligned the tires. While driving home, I noticed that the tires made an extremely loud road noise. I immediately called tirerack and I was told to drive for 500 miles and they will replace them if the noise persisted. On 10/29/14 I called and informed tirerack that the noise has not gone away. I was told that I would have to send the tires back at my own expense and they will refund me the difference. Therefore. I will loose the money I paid to installed, balance, and aligned the tires plus the shipping cost. Tirerack did not offer me any other option and did not considered that I am a return customer. Keep in mind that they have no loyalty and you will take the loss if any problems come up. This will not happen again. Below is my history with tirerack which ended 10/29/14

ORDER HISTORY
Previous Order Number Results

Your most recent order(s) are shown below.

Order Description
Order
Total

Order
Placed
Order Number
225/50R-17 Pirelli Cinturato P7 All Season Run Flat 2011 Pro (Qty: 4)
$379.84

10/13/2014
U*******
P205/70R-15 Firestone Precision Touring SL (Qty: 4)
$347.16

09/20/2013
K*******
225/65R-17 Continental ProContact with EcoPlus Technology S (Qty: 4)
$517.80

05/14/2013
K*******
P205/70R-15 Yokohama AVID TOURING-S (Qty: 4)
$291.98

09/25/2010
C*******
NOTE: All orders are billed in US currency.
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