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Carlo N.

  • 1 Review
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since March 2020

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1 Review by Carlo

3/20/20

Horrible! Talked to 3 agents all different answers. One hung up on me. I tried to get a refund due to cancellations because of COVID-19 and they were making that difficult. They kept blaming the Airline, when on the website it states that they are issuing refunds. One agent said I could get a refund of $220 out off of a $566.17 ticket. Last guy I spoke with gave $399, I decided to settle with that amount because I ran out of energy. 0 stars if possible but definitely would not recommend, this business needs to be shut down.

Carlo Has Earned 9 Votes

Carlo N.'s review of SmartFares earned 9 Very Helpful votes

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