Carl L.

Too high shipping. Geez

Alight is the service provider for J&J benefits. Absolutely horrific and incompetent company. Will NOT provide any kind of statements by mail for 401K accounts or other requests. They dodge the request for months, super long phone wait times, do not honor simple requests for basic statements(ignore, delay, or instead of sending appropriate statements they sent me a data dump of 50 pages of thousands of line items for each single transaction and amount!), and their website indefinitely is non-functional where you cannot even download or view simple 1099-R statements. Great for the other legal party as I can't prove or demonstrate any holdings from J&J!