Carl L.

Direct to point sales. No side tracks. 1 offer of insert good pricing. 1st time purchase. Paid 3 times and got skunked. Willng to try. Shipping great price.

Ordered a wrong part, immediately realized. Sent cancellation, sent second with invoice once generated, sent me notice next day can't cancel an order once tag created. Tried to explain FedEx has number just for that. Contacted charge not even in system yet, contacted FedEx we need to hear from them. Found local outlet they do business with as wholesale distributor, 22 miles away, can't help has to come from them. Called back asked for manager asked if working from home or office. Argued put me on hold and 3 seconds hung up, multiple attempts to resolve. Now instead of charging more they get no sale and an unhappy zoommpool supply customer, they are in Texas y'all. Strongly advise checking prices and shop another vendor not customer oriented company in my opinion.