I received my chameleon and it was dead, i tried to warm it but no response. Its body was cold to the touch. I contacted customer service and they were extremely rude and couldnt even spell properly. They told me to take a photo of the reptile which i did and they insisted i send the DEAD chameleon back. Are they morbid? They wanted me to ship a dead reptile back to them. Extremely disappointed. Havent recieved a refund. DO NOT BUY FROM THEM. Rip little Marvin