Carl H.

I purchased a white (TABOR) basin & toilet, the charge for delivery was £34.95, on delivery I immediately noticed the colour was not white but more of a grey colour, I have many tradesman working at my property who all agreed that the colour was not white and that the quality was of an extremely poor standard. I requested an uplift and had to chase after my refund often having to hold on the phone for up to 30 mins at a time, I eventually received my refund minus £69.90 after phoning again I was told this was the charge of the uplift, I had paid £193.00 for the toilet & basin with a delivery charge of £34.95 then &69.90 for the uplift that equates to £104.85, that is what dealing with this company has cost me, the staff are argumentative and do not provide a customer service, I will most definitely not use this company again and would NOT recommend it. TRADING STANDARDS SHOULD INVESTIGATE.

I ordered 2 internal doors on line from doors world whom apparently are world stores, the money was taken and the doors were delivered, There is a large crack to the top of one of the doors making it unusable, I immediately phoned the delivery company who's van was still outside my property they advised to contact the company WORLD STORES, I have tried to contact them several times via the phone, A message states, your call is important to us, keep holding and your call will be answered, I have held for over 30 mins on 5 separate occasions at various times of the day, no one ever answers, I have e mailed them and sent photos electronically of the damage to no avail, I would not recommend anyone to use this company.

I ordered 2 internal doors on line from doors world whom apparently are world stores, the money was taken and the doors were delivered, There is a large crack to the top of one of the doors making it unusable, I immediately phoned the delivery company who's van was still outside my property they advised to contact the company WORLD STORES, I have tried to contact them several times via the phone, A message states, your call is important to us, keep holding and your call will be answered, I have held for over 30 mins on 5 separate occasions at various times of the day, no one ever answers, I have e mailed them and sent photos electronically of the damage to no avail, I would not recommend anyone to use this company.