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Carl H.

1 Level 1 Contributor
  • 3 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since February 2016

  • Reviews

    3

  • First Reviews

    0

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  • Fans

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  • Profile Views

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Review Distribution

3 Reviews by Carl

3/2/16
I purchased a white (TABOR) basin & toilet, the charge for delivery was £34.95, on delivery I immediately noticed the colour was not white but more of a grey colour, I have many tradesman working at my property who all agreed that the colour was not white and that the quality was of an extremely poor standard. I requested an uplift and had to chase after my refund often having to hold on the phone for up to 30 mins at a time, I eventually received my refund minus £69.90 after phoning again I was told this was the charge of the uplift, I had paid £193.00 for the toilet & basin with a delivery charge of £34.95 then &69.90 for the uplift that equates to £104.85, that is what dealing with this company has cost me, the staff are argumentative and do not provide a customer service, I will most definitely not use this company again and would NOT recommend it. TRADING STANDARDS SHOULD INVESTIGATE.
2/18/16
I ordered 2 internal doors on line from doors world whom apparently are world stores, the money was taken and the doors were delivered, There is a large crack to the top of one of the doors making it unusable, I immediately phoned the delivery company who's van was still outside my property they advised to contact the company WORLD STORES, I have tried to contact them several times via the phone, A message states, your call is important to us, keep holding and your call will be answered, I have held for over 30 mins on 5 separate occasions at various times of the day, no one ever answers, I have e mailed them and sent photos electronically of the damage to no avail, I would not recommend anyone to use this company.
2/18/16
I ordered 2 internal doors on line from doors world whom apparently are world stores, the money was taken and the doors were delivered, There is a large crack to the top of one of the doors making it unusable, I immediately phoned the delivery company who's van was still outside my property they advised to contact the company WORLD STORES, I have tried to contact them several times via the phone, A message states, your call is important to us, keep holding and your call will be answered, I have held for over 30 mins on 5 separate occasions at various times of the day, no one ever answers, I have e mailed them and sent photos electronically of the damage to no avail, I would not recommend anyone to use this company.

Carl Has Earned 4 Votes

Carl H.'s review of WorldStores.co.uk earned a Very Helpful vote

Carl H.'s review of WorldStores.co.uk earned a Well Said vote

Carl H.'s review of DoorsWorld.co earned 2 Very Helpful votes

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